Frenchmans dedicated staff offer a variety of services to our guests so that you can enjoy your vacation to its fullest. Please feel free to contact the front desk with any requests you may have.
Welcome Beverages and Chocolates
Upon your arrival, you will be shown to your villa where you can begin to relax by enjoying your complimentary bottle of wine, bottles of water, and French chocolates.
Our staff can provision your villa prior to your arrival, leaving you time to enjoy your vacation to the full. Simply email a request form to us at least 3 business days before your check-in and we will stock your kitchen so that it is ready for your arrival. Kelly’s Superette, Big Ben’s Groceries and Harbour Market are all a short distance from Frenchmans and they sell a selection of groceries, local produce, and wines.
We offer an array of services within the resort including, but not limited to, information on water sports, tennis, massage, and provisioning. On site secretarial assistance can be obtained from our Front Desk staff who will be delighted to provide guests with all the information they need to make their stay at Frenchmans particularly memorable.
Our front desk is equipped with 2 Nespresso Coffee machines that are complimentary to all of our guests. We have a variety of capsules to delight each and every taste. The Front Desk staff will be delighted to show you how to use the machines. They will be available throughout the day and night for your use.
Telephone & WiFi
Each of our villas have a telephone line for local calls. All calls for you will be directed to your villa from the front desk and we would be delighted to take messages for you. Our resort offers complimentary password-protected WiFi to all guests throughout the property so you can contact your family, friends and loved ones. The password will be given to you when you arrive for use on all of your devices.
Housekeeping is included in your stay and available daily from 7am until 5:30pm. This will include a full clean of the villa and sheet changes on a regular basis. Our housekeepers will also replenish any amenities in the villa. If you do require additional housekeeping, please contact the front desk who would be delighted to assist.
Frenchmans has an on-site restaurant that is open Tuesday-Saturday night with dining from 6:30pm to 9pm. We have a wide variety of Caribbean inspired dishes with local specials offered daily. We offer a complimentary breakfast service each morning between 8am and 10am in the restaurant so please feel free to join us. Sunday Brunch is served weekly from 11am to 2pm.
Tortola offers some amazing restaurants close by to the hotel and our front desk staff would be happy to provide you with recommendations, and make reservations and transport arrangements as required.
There is a wide variety of spa treatments options for you to indulge in during your stay with us. Some of these include Swedish massage, Deep Tissue massage, body wraps, and facials. Any treatment can be taken in the villa itself or in one of our beach cabanas. Enjoy this relaxing time with the sound of the waves and the breeze from the ocean. Please contact our front desk for more treatment options and reservations.
Frenchmans front desk can assist you with any business requirements. Feel free to speak with our front desk staff regarding sending a package, scanning or printing documents. We are here to help in any way we can.
We offer a personal laundry service for $25/basket. Each of our villas are equipped with laundry baskets. Your clothes will be washed, dried, and folded. Ironing can be requested at an additional cost.
Transportation & Car Rental
If your require a car rental, we can make all the arrangements for you. Just let us know your requested dates and we can do the rest. The car rental can be waiting for you at the resort or airport when you arrive. Insurance is mandatory in the British Virgin Islands and if you are not covered you will be required to purchase insurance from the rental agency.